Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines the terms, conditions, insurance information, fees, and your obligations for the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle in Aldershot requires:
- To hire a vehicle in Aldershot, drivers must be at least 21 years old, though restrictions may differ depending on the vehicle type, with extra fees applicable for those under 25. A valid full driving licence, appropriate for the vehicle category, is required, along with proof of identification and current address. Payment details and a security deposit must also be provided, along with any other conditions outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be made on our website, via telephone, or at our Aldershot office. A deposit may be necessary to confirm your booking. The total payment, along with a security deposit, is generally required upon vehicle pickup. All charges are in British Pounds (£) and include VAT where relevant. We accept major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Aldershot, it is essential to conduct a thorough inspection and promptly report any pre-existing damage. A vehicle condition report will be prepared and must be signed by both parties. You are required to return the vehicle in the same condition as it was collected, accounting for normal wear and tear. Any new damage identified will result in appropriate charges. Ensure that the fuel level upon return matches that at the time of collection, as refueling fees will apply if the level is lower. Late returns may incur extra charges, so please contact us as soon as possible if you anticipate delays. You are responsible for any parking fines, traffic violations, or charges accrued during your rental, in addition to an administration fee.
Insurance and Liability Overview
- All rentals include basic third-party insurance. The specifics of the coverage and any excess amounts will be detailed in your Rental Agreement. Additional insurance options may be offered to minimize your financial liability. It is recommended to review these options thoroughly. You remain liable for damage or loss up to the excess amount, except when additional insurance is in place. Any damage resulting from negligence, misuse, or violations of these Terms remains your responsibility, regardless of insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice given. For precise information, consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
Prohibited Activities
Prohibited Vehicle Uses
- The vehicle must not be used for any illegal activities or purposes. This includes racing, off-roading, or engaging in any dangerous maneuvers. Transporting hazardous materials is prohibited. Sub-letting the vehicle or permitting unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden. Additionally, using the vehicle for purposes it is not designed for, exceeding passenger or weight limits, or operating outside the agreed geographical boundaries without prior authorization is unacceptable.
Breach of these terms may lead to rental termination and extra fees.
Liability Restrictions
To the fullest extent allowed by law in England and Wales, Car Hire Aldershot will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our total liability for any claim will not exceed the amount you paid for the rental in the past 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Legal Framework
These Terms are governed by the laws of England and Wales. Disputes will be addressed exclusively in English and Welsh courts.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Aldershot Car Hire Services
Riverside Way, Aldershot, GU11 2BT, United Kingdom
Contact Number::
443332100115